Airtel Customer Care Number
Airtel Mobile Number Portability: Click HereThere are 9 different ways by which you can approach Airtel Customer Care Executives:
1. Airtel customer service number : 121 (for queries like Scheme/Bill Plan/VAS, Chargeable at 50 paise/3 minutes)
2. Airtel toll free number [Airtel Users]: 198 (for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund)
3. Airtel toll free number [Non-Airtel Users]: 1800-103-4444
4. e-Mail : Email your questions, comments or suggestions at 121@in.airtel.com / airtelpresence@in.airtel.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.
5. Non-Airtel Users can also use following regional contact information to reach Airtel:
Airtel Andhra Pradesh
9849012345 for Postpaid Service
9849098490 for Prepaid Service
Airtel Assam
9954012345 for Postpaid Service
9954099540 for Prepaid Service
Airtel Bihar & Jharkhand
9934012345 for Postpaid Service
9934099340 for Prepaid Service
Airtel Chennai
9840012345 for Postpaid Service
9840198401 for Prepaid Service
Airtel Delhi
9810012345 for Postpaid Service
9810198101 for Prepaid Service
Airtel Gujarat
9898012345 for Postpaid Service
9898098980 for Prepaid Service
Airtel Haryana
9896012345 for Postpaid Service
9896098960 for Prepaid Service
Airtel Himachal Pradesh
9816012345 for Postpaid Service
9816098160 for Prepaid Service
Airtel Jammu & Kashmir
9906012345 for Postpaid Service
9906099060 for Prepaid Service
Airtel Karnataka
9845012345 for Postpaid Service
9845098450 for Prepaid Service
Airtel Kerala
9895012345 for Postpaid Service
9895198951 for Prepaid Service
Airtel Kolkata
9831012345 for Postpaid Service
9831098310 for Prepaid Service
Airtel Maharashtra & Goa
9890012345 for Postpaid Service
9890098900 for Prepaid Service
Airtel Mumbai
9892012345 for Postpaid Service
9892098920 for Prepaid Service
Airtel North East
9862012345 for Postpaid Service
9862098620 for Prepaid Service
Airtel Orissa
9937012345 for Postpaid Service
9937099370 for Prepaid Service
Airtel Punjab
9815012345 for Postpaid Service
9815098150 for Prepaid Service
Airtel Rajasthan
9829012345 for Postpaid Service
9950099500 for Prepaid Service
Airtel Tamil Nadu
9894012345 for Postpaid Service
9894198941 for Prepaid Service
Airtel Uttar Pradesh (East)
9935012345 for Postpaid Service
9935199351 for Prepaid Service
Airtel Uttar Pradesh (West) & Uttarakhand
9897012345 for Postpaid Service
9897098970 for Prepaid Service
Airtel West Bengal
9933012345 for Postpaid Service
9933099330 for Prepaid Service
6. Nodal Officers / Appellate Officers : In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer. For more information click here - Nodal Officers | Appellate Officers
7. Online Support : Twitter1 | Twitter2 | Facebook1 | Facebook2
8. Airtel India Website : http://www.airtel.in/
9. Self - Help :
Prepaid - Dial *121# from your airtel prepaid mobile and get following information:
- My Airtel My Offer (Best offer available on your usage)
- Balance & Validity
- Coupon Recharge
- Start a Service
- Stop a Service
- Hello Tune
- DND Registration
Other Short Codes
Best offer available on your usage - Dial 12131
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
Postpaid - Dial *121# from your airtel postpaid mobile and get following information:
- Outstanding Amount
- Unbilled Amount
- Start a Service
- Stop a Service
- Bill Summary
- Payment Details
- Service Request Status
- Hello Tunes
- DND Registration
Other Short Codes
Unbilled Amount - SMS UNB to 121
Outstanding Amount - SMS OT to 121
Last 3 payment details - SMS PAY to 121
Bill Summary - SMS BILL to 121
Start a Service - SMS START to 121
Stop a Service - SMS STOP to 121
Service Request Status - SMS SR to 121
Current Bill Plan - SMS BP to 121
New Bill Plans - SMS NBP to 121
Duplicate bill of last three months - SMS 'Dup Bill
One time e mail bill - SMS EBILL
E mail bill subscription - SMS STOP PAPER
Do Not Disturb : Start - SMS START DND to 121
Do Not Disturb : Stop - SMS STOP DND to 121
AIRTEL is just making me serious now a days ! i recharged wid internet balance of 1GB 98/-. WID EXTRA free of 1GB data to my mob:9701756904....! but i didnt got it ! wen i call to CCT. three times they cut the call with the name sreenivas rao, akhil, shekar..! even they sed the wrong date of recharge of int bal ! its just making fool to all users ! now i'm trying to switch UNINOR for better experience ! lets see wat will happen !
ReplyDeleteairtel is the worst service provider i have ever seen , they jst fool their coustomers, i hate airtel service n switching on to idea. and i suggest to all of them switch to idea or any other service but not airtel.
ReplyDeletelast week i purchased new airtel connection thru customer care agent, they said they will issue new sim card/connection on the same day and activate it immediately, still they have not issued sim card nor new connection. Ms. Shikha - 9867530348 and Mr. Singh - 9004029969 is involved in this game.
ReplyDeletei got a new sim from airtel few days back and its not yet activated..i made a plenty of calls to the dealer and the customer care none of the fools knw wat to do..dont get a AIRTEL sim..
ReplyDeletei didnt get my recharge and its really getting serious...
ReplyDeleteAirtel is the worst They changed my bill plan Postpaid from Rs 99+ to Rs 300 & was charged Rs 200 for late fee Fuck off airtel..
ReplyDeleteworst customer care... fuc..ing bunch of crooks.
ReplyDeletecharged 30 paise and not able to solve the queries.
called 5 times but each time told me to transfer my call to senior and then cut the call.
7708933087number charged this time by 32rs , last week also 40rs ple my money return customer care number very worst not atten my number
ReplyDeleteJUST CALL TO NODLE OFFICER AND ASK ABT UR BAL
DeleteWithout my request Rs 10 is deducted from my account as devotional pack. I never heard and know what is devotional pack. Like this lot of amount is cutting through our account unknowingly is it fair? what to do Indians are fighting agains curruption but currupters are strong.
ReplyDeleteI am getting bill for the internet which I have not access to, this is torture from airtel. I am afraid to see the so many complaints.
ReplyDeletekindly do something
Compare to Idea Airtel is better in refinding money back..But Now a days Airtel is behaving the worst network,they were cutting money unnecessarly .......
ReplyDeletei took the 3g plan 749 rupees before the connection i asked airtel cuustomer serice they told me it is unlimited plan you can choose then i choose now only 12 days now its showing empty pls any one explain me
ReplyDeletejerk u off airtel stop annoying the customers due to slow internet and unknown deductions
ReplyDeleteTRUTH-
i think that company having loans so they deduct balance of customers and even worst their customer care centre dont attent calls from the inffected numbers because airtel knows what it does
just now and many times after using internet plan at the moment when plan have just 5 mb or more
if we use it they deduct balance and they have trick that "we dont do anything u r lier and u r responsible 4 the matter"
and even first time i thought that this is my fault but not AIRTEL SUCKS and many peoples captured as same as i m
airtel service is the worst service ever... i charged for 100 rupees two days ago, i had 89 RS as balance and i made only 1 local call for 1 minute,now that i checked my balance its only 11 rupess .. this is nt the first time its happening..!! i copmplained before ...these people said it wont happen again and look what happened.. now that i called the customer care, the call is not going !!! what is wrong with these service .. if you cant keep your promises ..just stop this stupid service !!!
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